Customer Service Representative (Remote)

Our clients include high-profile individuals, corporate professionals, and discerning travelers who expect exceptional service every time. As we expand, we are seeking polished, professional customer service representatives who can deliver the same white-glove experience—virtually.

Position Overview:

We are hiring a remote Customer Service Representative to be the first point of contact for our clients. This role requires excellent English communication skills, a calm and professional demeanor, and the ability to manage high-end client interactions across time zones.

What We Offer:

• Competitive hourly pay (based on experience)
• Remote flexibility – work from anywhere
• Ongoing training and support
• Potential for performance-based bonuses
• Growth opportunities within a high-end brand

How to Apply:

Please send your resume and a short cover letter explaining why you're a great fit for LIMOARC’s luxury service culture to: Info@limoarc.com

Salary:

Rs50,000.00 - Rs150,000.00 per month

Job Types:

Full-time, Part-time

Work Location:

Remote

• Respond promptly and professionally to client inquiries via phone, email, and live chat.
• Manage, confirm, and modify ride reservations using internal software systems.
• Provide personalized service recommendations (vehicle type, amenities, timing, etc.).
• Coordinate with chauffeurs and dispatch team to ensure timely service execution.
• Handle any service concerns or client complaints with care and discretion.
• Maintain accurate records of bookings, conversations, and resolutions.
• Uphold LIMOARC’s luxury brand standards in all client interactions.
• Support occasional after-hours or weekend shifts (flexible and rotating).

Requirements:

• 2+ years of customer service experience—preferably in luxury, hospitality, or transportation.
• Excellent spoken and written English.
• Strong multitasking skills and attention to detail.
• Reliable internet connection and quiet remote work setup.
• Ability to remain calm and professional under pressure.
• Tech-savvy: comfortable using CRM tools, chat systems, email platforms, and spreadsheets.
• Flexible availability to cover U.S. Eastern Time Zone hours (full or partial shifts).

Preferred (But Not Required):

• Experience serving high-end or VIP clientele