Build excellent relationships with new and lapsed customers to understand and meet their needs.
Maximise customer interactions to achieve sales and profit targets through upselling and cross-selling relevant products.
Provide specific product advice and support.
Develop strong knowledge of suppliers, products, and industry trends.
Ensure all customer orders are fulfilled in a timely fashion.
Follow plans to continuously improve the customer experience.
Advise customers on trading terms, account information, and credit levels.
Support all company initiatives.
What’s in it for you?
Competitive salary and discretionary bonus.
Wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, and Benenden Healthcare.
Access to health and wellbeing services, including online GP appointments and mental health support.
Generous employee discounts.
Exclusive discounts with hundreds of high street and online retailers.
Retirement savings plan.
Life assurance.
Enhanced maternity, paternity, and adoption leave.
Requirement
Excellent customer focus and a drive to achieve the best outcomes.
Proven B2B sales development experience, ideally within construction materials.
Ability to build rapport and secure future projects by understanding customer portfolios.
Proactive, well organised, and detail-oriented.
Strong IT skills and confident telephone presence.