Service Advisor | Transsion Tecno Motors

Service Advisor

Transsion Tecno Motors is hiring Service Advisors for its operations in Karachi, Lahore, and Islamabad. This opportunity is part of the latest jobs in Karachi, latest jobs in Lahore, and latest jobs in Islamabad for experienced professionals in the automotive and EV sector.

The role focuses on customer handling, repair coordination, warranty processing, and ensuring high-quality after-sales service while maintaining safety and customer satisfaction standards.

Key Responsibilities

• Identify actual customer needs through effective questioning and consultation.
• Provide quick, personalized service with regular progress updates.
• Communicate service commitments clearly and manage timelines.
• Prepare accurate repair estimates, including insurance-based estimates.
• Perform 5W2H analysis on general repair cases to identify root causes.
• Prioritize repeat repairs and ensure timely, clean vehicle delivery.
• Ensure professional handling to improve customer satisfaction and retention.
• Maintain safety standards across all after-sales operations.
• Coordinate with Head Office for warranty procedures and approvals.
• Verify warranty eligibility, prepare technical reports, and submit claims.
• Generate warranty invoices and maintain proper records.
• Ensure correct tagging, storage, and timely dispatch of defective parts.

Requirements

• Qualification: DAE, Intermediate, or Graduate.
• 02 to 03 years of relevant industry experience.
• Strong exposure to automotive and EV sectors.
• Good communication and customer handling skills.
• Ability to manage multiple service cases efficiently.
• Understanding of warranty processes and repair estimation.

How to Apply

Interested candidates should send their CV to jobs@transsion-tecno.com with Service Advisor mentioned in the subject line before 30 December 2025.