IT Executive

IT Executive

Gerry’s Visa is hiring an experienced IT Executive for its Karachi office. This role is suited for a hands-on IT professional who can handle end-to-end technical support and maintain internal IT infrastructure in a corporate environment.

Job Details

• Company: Gerry’s Visa
• Position: IT Executive
• Location: Karachi
• Employment Type: Full-Time
• Experience Level: Experienced

Key Responsibilities

• Provide Level 1 and Level 2 IT support for desktops, laptops, printers, mobile devices, and peripherals.
• Install, configure, and troubleshoot Windows operating systems.
• Maintain and upgrade hardware components including RAM, HDD/SSD, and power supplies.
• Configure and manage LAN/WAN networks, routers, switches, firewalls, and Wi-Fi access points.
• Manage Active Directory tasks such as user creation, password resets, and group policies.
• Troubleshoot software and application issues including Microsoft Office and antivirus tools.
• Configure and manage local email servers using POP, IMAP, and SMTP.
• Perform routine backup and restore operations for systems and critical data.
• Ensure patch management, antivirus updates, and endpoint security compliance.
• Support VoIP systems and basic telecommunication troubleshooting.
• Document incidents, solutions, and troubleshooting steps.
• Coordinate with vendors and service providers for escalated issues.

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, IT, or a related field (or equivalent experience).
• Minimum 3 years of IT support experience in a corporate environment.
• Strong knowledge of Windows 10 and 11.
• Basic familiarity with Windows Server environments.
• Strong understanding of networking concepts including TCP/IP, DHCP, DNS, VPN, VLANs, NAT, and subnetting.
• Hands-on experience with POP, IMAP, and SMTP mail server management.
• Working knowledge of Active Directory and Group Policy.
• Ability to troubleshoot hardware issues at component level.
• Strong problem-solving and communication skills.
• Ability to work independently and within a team.

How to Apply

Interested candidates should email their updated CV.

Email: career.gerrysvisa@gerrys.com.pk