IT SUPPORT EXECUTIVE

Howdy Pakistan is seeking an IT Support Executive to manage comprehensive IT infrastructure and support operations. This role offers excellent opportunities to work in restaurant/retail IT environment while developing expertise in various technology systems and equipment.

Technical Support Responsibilities

• Troubleshoot and resolve complex network issues and connectivity problems
• Provide comprehensive support for laptops and PCs including software installation and troubleshooting
• Maintain and troubleshoot Point of Sale (POS) systems and IT equipment
• Configure and troubleshoot attendance biometric machines and access control systems
• Manage CCTV setup, connectivity, and surveillance system maintenance
• Handle printer troubleshooting, maintenance, and toner refill operations
• Maintain detailed inventory of all IT equipment and technology assets

Restaurant/Retail IT Benefits

• Specialized experience in restaurant and retail IT environments
• Work with diverse technology systems and equipment
• Professional development in hospitality and retail technology
• Opportunity to build expertise in POS and specialized restaurant systems

Required Qualifications

• 1-2 years of proven IT support experience, preferably in restaurant or retail environment
• Strong knowledge of networking principles and troubleshooting techniques
• Experience with biometric devices, POS systems, and CCTV equipment
• Proficiency in printer maintenance and troubleshooting
• Ability to multitask effectively and work efficiently under pressure
• Strong problem-solving skills and technical aptitude
• Excellent communication abilities for user support and coordination
• Technical diploma or certification in IT support preferred