SMS ASSURANCE ASSOCIATE

Zeta Technologies is creating exceptional opportunities for fresh graduates by offering this SMS Assurance Associate position. This role is designed to nurture new talent while providing comprehensive exposure to telecommunications and quality assurance processes.

Key Responsibilities

• Monitor and analyze SMS delivery performance and quality metrics
• Conduct detailed quality assurance testing for messaging systems
• Generate comprehensive reports on system performance and reliability
• Identify and document technical issues and system anomalies
• Collaborate with technical teams to resolve service disruptions
• Maintain accurate documentation of testing procedures and results
• Support continuous improvement initiatives for messaging services

• Fresh graduate or up to 1 year of relevant experience
• Strong business acumen and analytical thinking abilities
• Advanced proficiency in Microsoft Excel and data analysis
• Solid understanding of Business Intelligence (BI) concepts
• Eagerness to learn and grow within a technology-focused environment
• Detail-oriented approach with strong quality focus
• Excellent communication and documentation skills
• Problem-solving mindset with proactive attitude